{"id":5595,"date":"2016-11-01T10:21:54","date_gmt":"2016-11-01T14:21:54","guid":{"rendered":"https:\/\/ergokinox.com\/what-posture-should-be-favored-for-a-reception-desk\/"},"modified":"2025-06-11T10:35:57","modified_gmt":"2025-06-11T14:35:57","slug":"what-posture-should-be-favored-for-a-reception-desk","status":"publish","type":"post","link":"https:\/\/ergokinox.com\/en\/what-posture-should-be-favored-for-a-reception-desk\/","title":{"rendered":"What posture should be favored for a reception desk?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5595\" class=\"elementor elementor-5595 elementor-3103\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b12a6f3 e-flex e-con-boxed e-con e-parent\" data-id=\"b12a6f3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-015cfee elementor-widget elementor-widget-heading\" data-id=\"015cfee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ARTICLE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2713938 elementor-widget elementor-widget-heading\" data-id=\"2713938\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">What posture should be favored for a reception desk?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd551b9 elementor-widget elementor-widget-image\" data-id=\"cd551b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"509\" src=\"https:\/\/ergokinox.com\/wp-content\/uploads\/2016\/11\/photodune-13395000-architecture-plans-m-1024x652.jpg\" class=\"attachment-large size-large wp-image-5182\" alt=\"\" srcset=\"https:\/\/ergokinox.com\/wp-content\/uploads\/2016\/11\/photodune-13395000-architecture-plans-m-1024x652.jpg 1024w, https:\/\/ergokinox.com\/wp-content\/uploads\/2016\/11\/photodune-13395000-architecture-plans-m-300x191.jpg 300w, https:\/\/ergokinox.com\/wp-content\/uploads\/2016\/11\/photodune-13395000-architecture-plans-m-768x489.jpg 768w, https:\/\/ergokinox.com\/wp-content\/uploads\/2016\/11\/photodune-13395000-architecture-plans-m-1536x978.jpg 1536w, https:\/\/ergokinox.com\/wp-content\/uploads\/2016\/11\/photodune-13395000-architecture-plans-m.jpg 1772w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15bf130 e-con-full e-flex e-con e-child\" data-id=\"15bf130\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-1c8a6f1 e-con-full e-flex e-con e-child\" data-id=\"1c8a6f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-884bd50 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"884bd50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>To be efficient and comfortable for both workers and customers, the design of a reception desk must consider several aspects:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5db9d99 e-con-full e-flex e-con e-child\" data-id=\"5db9d99\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d6c069 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"9d6c069\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>The number of workers and their physiognomy<\/strong><\/li><li><strong>The type of customers and their characteristics<\/strong><\/li><li><strong>The type of task to be performed<\/strong><\/li><li><strong>The variability of the task<\/strong><\/li><li><strong>The work environment<\/strong><\/li><li><strong>The equipment available and how often it is used<\/strong><\/li><li><strong>The organization of work at the reception desk<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4a20d6 elementor-widget elementor-widget-text-editor\" data-id=\"f4a20d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"post-content\"><p>Once the needs have been clearly identified, it is essential to consider the posture in which the exchanges between staff and customers will take place. The choice of posture must be appropriate for the reception situation. To make an informed choice, three main factors must be considered:<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff0dd30 elementor-widget elementor-widget-text-editor\" data-id=\"ff0dd30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Prioritize communication at the same level<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-464b64e elementor-widget elementor-widget-text-editor\" data-id=\"464b64e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"post-content\"><p>In addition to reducing the awkward postures adopted by staff, positioning the interlocutors at the same level facilitates exchanges. Moreover, this type of arrangement ensures greater safety by limiting the power relationship that can arise in a configuration where one of the interlocutors is elevated in relation to the other.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a5e4d4 elementor-widget elementor-widget-text-editor\" data-id=\"0a5e4d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>How much time will customers spend at the reception desk?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49c994b elementor-widget elementor-widget-text-editor\" data-id=\"49c994b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"post-content\">\n<p>The length of time spent dealing with customers determines which option should be prioritized. It is preferable to arrange the space so that customers can stand for brief interactions while a seating arrangement should be prioritized if the time spent at the reception desk is longer.<\/p><p>In addition, if the customer is seated, the staff should also be seated to respect the principle of communication at the same level.<\/p>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a17aaea elementor-widget elementor-widget-text-editor\" data-id=\"a17aaea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Workers must move or not ?<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4413f7 elementor-widget elementor-widget-text-editor\" data-id=\"f4413f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"post-content\"><p>When the main task is to welcome customers and very little movement is expected, it is preferable to consider a seated posture. This posture is also ideal when there is a high volume of customers. On the contrary, when the task requires a lot of movement, a standing posture is preferable for the staff. Depending on your situation, several design concepts are possible. It is therefore essential not to choose the design of the reception desk solely based on aesthetic considerations, but to carry out an in-depth analysis of the work activity. Our ErgoPlanix service will enable you to ensure that future layouts offer optimal health and safety conditions and are well suited to the comfort and quality of work requirements of your organization&#8217;s employees.<\/p><p><strong>References:<\/strong><\/p><p><a href=\"http:\/\/shop.csa.ca\/fr\/restofworld\/lergonomie-au-bureau\/csa-z412-f00-c2011\/invt\/27011972000pubs\">CSA-Z412 Standard &#8211; Ergonomics in the office<\/a>, <a href=\"http:\/\/www1.asstsas.qc.ca\/documentation\/publications\/cp38-parc9.pdf\">ASSTSAS Document &#8211; PARC 9 &#8211; Layout of a reception desk<\/a><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1d184d elementor-align-left elementor-mobile-align-left elementor-widget-mobile__width-inherit elementor-widget elementor-widget-button\" data-id=\"c1d184d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ergokinox.com\/en\/blog\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to blog<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>To be efficient and comfortable for both workers and customers, the design of a reception desk must consider several aspects:<\/p>\n","protected":false},"author":3,"featured_media":5182,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5595","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-categorise"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What posture should be favored for a reception desk? 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