Personal information protection policy

Last update: January 15, 2025

At Ergokinox, we take the protection of your privacy and the security of your personal information very seriously. We therefore invite you to read the privacy policy applicable to the entire ergokinox.com site.

Privacy Policy

By using the Ergokinox site, you consent to the collection and use of your personal information in accordance with the Privacy Policy.

Information gathering

Ergokinox collects your personal information when you interact on its site or fill out a form. The information collected includes :

• Your first and last name
• Your e-mail address
• Your phone number
• Your IP address
• Your geolocation data
• The browser you use and your operating system
• Your browsing information – day and time of start and end of visit
• Your point of origin (organic, social media, email, etc.)
• Your activities on the site (clicking, scrolling, etc.)
• Your use of information
• The domain of the previous site visited
• URLs and titles of pages visited

The information collected is used for :

• Improving the site and its content
• Personalize your experience according to your interests
• The answer to your questions and requests
• Improving our services
• Appointment booking
• Display personalized content
• Analysis of your use of our site (via Google Analytics), in order to calculate the number of visits made, the pages consulted and the time spent on the site.

Information protection

Ergokinox takes reasonable steps to protect your personal information from theft, loss, unauthorized access, disclosure, copying, unauthorized use, modification and transfer to a third party for processing or otherwise.

Despite these measures, please note that no method of transmission over the Internet or of electronic storage is completely secure, so we cannot guarantee the absolute security of your data.

Control and disclosure of personal information

Ergokinox agrees that personal information collected will not be transferred, sold or rented to third parties without your permission. However, by consenting to the privacy policies, you authorize Ergokinox to grant access to your information to third-party service providers who collaborate in the management of our site or provide related services to you, subject to the confidentiality of such information.

Cookies and similar technologies

Ergokinox uses cookies and other similar technologies to improve your browsing experience on our site. These cookies contain information about the browser you are using and the pages you have visited.

At any time, you can manage your preferences, delete or disable cookies from your browser.

Links to other websites

The ergokinox.com website may contain links to other websites. Information collected on these sites is not subject to our privacy policy and we are not responsible for their privacy practices. We encourage you to read the privacy policies of those sites.

Policy changes

Ergokinox reserves the right to update the above privacy policy at any time. Any changes will be posted on this page with the date of the last update. We encourage you to visit this page regularly to stay informed of any changes.

Our use of personal information is governed by the Privacy Policy in effect since September 22, 2023.

Privacy Officer

If you have any questions or concerns about our privacy policy, please send your request to our Privacy Officer, Nicolas Paradis, owner, at confidentialite@ergokinox.com.